Oakland, Calif. – COVID-19 is basically altering the way in which hoteliers are working their companies. Bodily distancing necessities, elevated compliance calls for, and razor-sharp consideration to managing prices are accelerating the adoption of expertise within the subsequent regular. Whereas the way in which to restoration is probably going lengthy and sinuous, a property’s expertise stack might help alleviate among the ache factors. As a part of its ongoing COVID-19 Webinar Collection, Beekeeper, the No. 1 worker communication platform for hospitality, will handle “Know-how Should Haves in The Subsequent Regular,” to be held on September 22nd at 10:00 a.m. PST. To register for the net occasion, click on here.
“It is a difficult time to be a lodge operator, with many staff carrying a number of hats and studying new methods to carry out duties that have been as soon as routine,” stated Andrada Paraschiv, Beekeeper head of hospitality. “Fortunately, expertise is shortening the educational curve for workers and it is serving to these working with restricted assets to do much more with quite a bit much less. By digitalizing right this moment’s lodge workforce, hoteliers can get the appropriate working procedures to the appropriate staff on the proper time to ensure the appropriate outcome whereas concurrently liberating up time for supervisors who can then spend extra time elevating the visitor expertise.”
“At a minimal, hoteliers want instruments that facilitate clear communication between administration and workers to spice up worker engagement and morale; they want digital checklists that make the lives of housekeepers, supervisors and managers simpler on many ranges to release time, supply visibility into the cleansing standing of state-regulated frequent areas, present an audit path of duties assigned/accomplished, and ship a fast return on proprietor funding; and so they want skills-based on-line gross sales coaching and training to drive an improved worker expertise,” she stated. “This may result in an distinctive visitor expertise supported by workers who’re extra engaged with the lodge and one another and who finally carry out their jobs to the most effective of their talents. After we care for our staff, they’ll care for our company.”
The “Know-how Should Haves in The Subsequent Regular” webinar will characteristic hospitality expertise leaders from Lua (a strong housekeeping and job workflow administration system) and SalesBoost (a revolutionary skill-based studying platform) who will be a part of Beekeeper in discussing among the instruments each hotelier wants on the street to restoration and past. This interactive session will characteristic dwell Q&A and it’ll present solutions to questions reminiscent of “How can expertise assist have interaction and empower my staff?” and “ Which options are greatest for driving compliance and efficiencies which can be wanted within the subsequent regular?”
Operations have modified. The significance of communication has not. Right this moment greater than ever efficient communication is important to reaching all staff in actual time, speaking new processes and security rules, whereas conserving them engaged. Beekeeper’s Paraschiv, former government director of communications and technique of FRHI Resorts & Resorts (Fairmont, Raffles and Swissôtel), will lead the expertise dialogue assisted by Tyler Afflixio, Beekeeper senior account government; Hugh O’Flanagan, Lua CEO; and Gretta Brooks, SalesBoost CEO and Founder.
Afflixio will talk about the significance of getting a single, digital level of contact for a lodge’s frontline workforce in these unprecedented occasions and why inserting all communications and instruments in a single hub will allow groups to enhance enterprise agility, productiveness, and security. He’ll display how an easy-to-use and highly-adopted cell platform will be leveraged to share vital data to all staff immediately of their language of alternative and measure who has seen the knowledge; how shortly staff will be educated on ceaselessly altering procedures by posting movies, sending quizzes and reminders; how everybody can merely adjust to bodily distancing necessities by digitizing data flows, varieties, checklists and paperwork. Afflixio may also clarify how this communication platform can enhance affiliate morale and encourage groups by way of immediate recognition and success celebration, in addition to make sure that everyone seems to be protected throughout crises.
O’Flanagan will introduce Lua, a workflow software constructed to assist housekeeping groups carry out higher by way of on-demand data and steering. In Lua, housekeeping or cleansing managers can assign rooms and public areas throughout groups, examine earlier than check-in, log feedback and upkeep points, and unlock knowledge to enhance operations. Individuals will learn the way their cleansing group members can simply sign-in and entry checklists and customized cleansing workflows by way of single signal on throughout the Beekeeper app. O’Flanagan will clarify how Lua delivers the very best visitor expertise by guaranteeing that each employee is linked and on monitor.
Brooks will talk about the significance of accessing SalesBoost’s coaching platform through the Beekeeper app. She’s going to clarify why sturdy coaching is important at any time — however particularly amidst the following regular, when staff come again to work in utterly modified working environments. Individuals will uncover learn how to improve the outcomes of their buyer interactions and why it is vital to develop management, private growth, advertising initiatives, and gross sales initiatives right this moment to be higher ready for any scenario tomorrow.
NEW Beekeeper Compliance Package deal from SalesBoost!
Throughout the Webinar, Beekeeper will reveal a brand new “HR Compliance Coaching” program from SalesBoost that may function an onboarding requirement for brand spanking new lodge hires and in addition present an vital persevering with training software for managers who want ongoing coaching on learn how to correctly interview and onboard candidates. With furloughed staff returning to work, employment compliance is extra vital than ever earlier than. For additional particulars on this supply you’ll want to register for the webinar.
Lua is an operational platform utilizing the newest developments in AI and Pure Language Processing to make work life higher in frontline industries. By giving managers a platform to deal with the chaos of day by day and an app for staff to at all times know what to do and learn how to do it, LUA ensures no time is misplaced and no extra pen and paper floats round companies. It is real-time data to staff and real-time knowledge for managers for constantly higher output. Be taught extra at www.lua.work. The corporate is predicated in Copenhagen, Denmark.
SalesBoost is a patented, software program as a service (SaaS) firm offering a skill-based, simulation coaching platform that options limitless enterprise situation replication and rapid suggestions to enhance effectiveness. SalesBoost leverages expertise to fill the hole in studying retention and the adoption of recent abilities. It supplies an interesting resolution for professionals to faucet into related, role-based content material that’s on-demand, self-paced, and out there on any gadget, briefly, simply digestible, micro-learning segments. Enterprise professionals can entry content material that’s significant to them, be taught shortly, and follow real-world promoting eventualities to be ready for any scenario. Extra data on SalesBoost will be discovered at www.SalesBoost.com.
Beekeeper, the main operational communication platform for hospitality, is remodeling the way in which frontline lodge staff work with a mobile-first communication platform that reaches each shift, location, and language by way of real-time one-on-one and group messaging. Hailed as “probably the most progressive software in hospitality,” this closely awarded, and extremely regarded platform makes use of devoted streams to ship vital operational communications to the whole workforce or particular subgroups. Managers hold workers productive and turnover low by automating workflows and messaging to their groups, whereas leveraging an analytics dashboard to measure engagement. Fast to implement and even simpler to make use of, Beekeeper integrates with the present operational techniques you depend on and makes them accessible to everybody in a single central entry level. Be taught extra at beekeeper.io. The corporate is predicated in Zurich and San Francisco and helps customers in additional than 130 international locations. Purchasers embody Mandarin Oriental Lodge Group, Radisson Resorts, Auberge Resorts, and Harmony Hospitality.